Frequently Asked Questions
Everything you need to know about shopping for your little ones at Hopscotch.
How do I determine the right size for my child?
We provide a detailed size guide on every product page that correlates age, height, and weight to help you find the perfect fit. If your child is between sizes, we generally recommend sizing up for comfort.
What is your return policy for children's clothing?
We offer a 30-day return window for all unwashed and unworn items with original tags attached. Please note that for hygiene reasons, socks and undergarments cannot be returned unless they are defective.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days. We also offer expedited shipping options at checkout if you need your items sooner for a special occasion.
Are the fabrics used safe for sensitive skin?
Yes, we prioritize high-quality, breathable materials like organic cotton and bamboo. Our products are tested to ensure they are free from harmful chemicals and gentle on delicate skin.
Can I track my shipment?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your package's journey to your doorstep.
Do you offer gift wrapping services?
Absolutely! You can select our 'Gift Wrap' option at checkout, which includes a premium box and a personalized handwritten note for the perfect baby shower or birthday gift.